Kufuta Akaunti yako ya NyumbaLink TZ
Njia ya 1: Ndani ya app (mara moja)
- Fungua app ya NyumbaLink TZ na uingie kwenye akaunti yako.
- Nenda Mipangilio (Settings) → sehemu ya Akaunti.
- Chagua Futa Akaunti.
- Andika neno la uthibitisho (FUTA) na uthibitishe.
Akaunti na data zako zinafutwa mara moja.
Njia ya 2: Kwa barua pepe
Kama huwezi kuingia kwenye app, tuma ombi kutoka kwenye barua pepe uliyosajilia kwenda weisikosilvester@gmail.com ukiwa na kichwa "Ombi la Kufuta Akaunti". Tutashughulikia ndani ya siku 30.
Kinachofutwa
Ufutaji ni wa moja kwa moja na hauwezi kurudishwa. Vinavyofutwa:
- Akaunti yako ya kuingia (barua pepe / Google)
- Wasifu wako (pamoja na wasifu wa umma), wafuasi na reviews
- Matangazo yako yote (nyumba, viwanja, miradi) pamoja na nyaraka za miradi
- Kumbukumbu za wapangaji, mikataba, malipo na mauzo ya viwanja ulizoweka
- Jina na picha yako kwenye chats. Ujumbe uliotuma unabaki kwa mtu uliyekuwa ukiongea naye kama kumbukumbu yake, ukiandikwa "Akaunti imefutwa"
- Utafutaji uliohifadhi na kumbukumbu za maombi ya namba za simu
- Ripoti ulizotuma, ripoti kuhusu akaunti yako, na orodha ya watu uliowazuia
- Arifa na taarifa zako zote
Picha na nyaraka ulizopakia zinaondoka kwenye app mara moja. Mafaili yenyewe yanahifadhiwa na Cloudinary; ukitaka yafutwe huko pia, tuandikie nasi tutayafuta ndani ya siku 30.
Tunabakiza kumbukumbu fupi kuwa akaunti ilifutwa (bila jina, barua pepe, simu wala maudhui) kwa hadi siku 180. Takwimu za matumizi zinabaki kama jumla za kila siku zisizokutambulisha. Soma zaidi: Sera ya Faragha.
Kufuta sehemu ya data bila kufuta akaunti
Huhitaji kufuta akaunti ili kuondoa baadhi ya data zako. Ndani ya app unaweza kufuta mwenyewe, mara moja:
- Tangazo lako: Listings Zangu → hariri → Futa Tangazo. Ukitaka tu lisionekane hadharani, chagua Hifadhi (archive).
- Maoni (comments) uliyoandika kwenye matangazo.
- Review uliyoandika kwenye wasifu wa mtu.
- Ujumbe wako wa chat, mmoja mmoja (maandishi yake yanaondolewa).
- Utafutaji uliohifadhi.
- Unaowafuata (acha kufuata) na watu uliowazuia (Mipangilio → Waliozuiwa).
Kwa data nyingine, kama posts, mazungumzo yote ya chat, kumbukumbu za wapangaji au mauzo ya viwanja, au picha na nyaraka zilizohifadhiwa Cloudinary, tuandikie kutoka kwenye barua pepe uliyosajilia kwenda weisikosilvester@gmail.com ukieleza unachotaka kifutwe. Tutakifuta ndani ya siku 30, na akaunti yako itabaki.
Deleting your NyumbaLink TZ account
Option 1: In the app (immediate)
- Open the NyumbaLink TZ app and sign in.
- Go to Settings → the Account section.
- Choose Delete Account.
- Type the confirmation word (DELETE) and confirm.
Your account and data are deleted immediately.
Option 2: By email
If you can't sign in to the app, send a request from your registered email address to weisikosilvester@gmail.com with the subject "Account Deletion Request". We process requests within 30 days.
What gets deleted
Deletion is permanent and cannot be undone. This removes:
- Your sign-in account (email / Google)
- Your profile (including your public profile), followers and reviews
- All your listings (houses, plots, projects) and project documents
- Tenant, lease, payment and plot-sale records you created
- Your name and photo in chats. The messages you sent stay with the person you talked to as their record, marked "Deleted account"
- Your saved searches and records of phone-number requests
- Reports you sent, reports about your account, and your list of blocked people
- All your notifications
Photos and documents you uploaded disappear from the app at once. The files themselves are stored with Cloudinary; if you want them erased there too, write to us and we will delete them within 30 days.
We keep a short record that the account was deleted (no name, email, phone or content) for up to 180 days. Usage statistics remain only as daily totals that do not identify you. See our Privacy Policy.
Deleting some of your data without deleting your account
You don't have to delete your account to remove some of your data. In the app you can delete these yourself, at once:
- Your listing: My Listings → edit → Delete Post. To only hide it from the public, choose Archive.
- Comments you wrote on listings.
- A review you wrote on someone's profile.
- Your chat messages, one at a time (the text is removed).
- Your saved searches.
- People you follow (unfollow) and people you blocked (Settings → Blocked users).
For anything else, such as posts, whole chat conversations, tenant or plot-sale records, or the photo and document files stored with Cloudinary, email weisikosilvester@gmail.com from your registered email address and tell us what to delete. We will delete it within 30 days and your account stays open.